FAQ

• Your SIN (Social Insurance Number)
• Your cultural/ethnic background
• Your gender
• Your education
• Your bank details
• Your family situation
• Your education
• The number of dependents

No, we do not sell your data to any third parties. Your personal information is only used for the purpose of the verification request for which you have given your consent. Therefore, your data is protected and exchanged in accordance with our compliance standards.

No, the Sender will not have access to your bank details.

If you want to see how your information are displayed, you can download our fake report.

Download the fake report

Our infrastructure is built on robust platforms from reputable large companies. We also conduct thorough security tests, including third-party audits, to ensure the highest level of security.

Your sensitive information shared with Trustii is securely stored in our fully encrypted database using the highly secure AES-256 protocol. Additionally, all data “in transit” on our application is encrypted end-to-end using HTTPS with 256-bit encryption. We implement HTTPS across all our services using TLS 1.2 and newer versions, employing only modern encryption algorithms. This ensures that HTTPS is always used to secure your data.

Please refer to the security page of our financial data aggregator, Flinks, to learn more about their certifications in personal information security as well as their procedures.

We use your data in two main ways:

1. To establish your application. The data collected for this purpose is presented in a report and is displayed in two different ways:
   • Full display of information (information is shared in textual form).
   • Weighted display of information (information is shared with schematic indicators).
2. For research purposes. We strive to provide results that are as accurate and fair as possible. Your information is collected anonymously to strengthen our database and improve the accuracy of our results. Your identity is in no way linked to the collected information.

Click here to see a sample report.

Providing your Social Insurance Number (SIN) increases the likelihood of accessing your Equifax® credit file. Additionally, your SIN is encrypted and does not appear on the report provided to the Requesting User.

You can review a fake report to better understand how information is shared.

Download the fake report

The banking connection step can raise some questions. Trustii uses this method to authenticate you and validate certain information such as your ability to repay your debts or pay the requested rent.

This method is much more secure because the exchange takes place on a secure and encrypted platform that allows the transmission and archiving of banking, credit, and personal information. This eliminates the need to send bank statements, pay stubs, T4 forms, driver’s licenses, or social insurance numbers (NAS) via email, for example, or to enter this information on a paper form that could get lost or pass through different hands.

Furthermore, authentication by a banking institution adds data for cross-validation from multiple sources. For example, examining data from credit files and financial information ensures the reliability of the information used in the analysis. This helps reduce biases and potential errors associated with a single source of information.

Finally, Trustii uses Flinks as its banking connection provider. Flinks is a subsidiary of the National Bank of Canada that adheres to the highest standards of data security. You can find more information on their website: Flinks Security Page.

In summary, authentication by a banking institution allows:

• Accelerating your application.
• Mitigating subjective interpretation of your financial profile.
• Securing your personal information.

Trustii guarantees:

• Your money is protected and not accessible.
• Your transaction history is not accessible.
• Your account is secure, and the temporary connection ends after submitting your form.

The Trustii solution mitigates subjectivity in interpreting results in various ways.

• Trustii utilizes algorithms and machine learning models to analyze data objectively, based on predefined criteria and verified and validated information.

• Trustii integrates cross-validation and source verification processes, such as reviewing data from credit reports and financial information, to ensure the reliability of the information used in the analysis. This helps reduce biases and potential errors associated with a single source of information.

• Trustii applies advanced statistical methods to normalize and compare data consistently. This helps eliminate subjective distortions that may arise from human interpretation.

No, the credit check is a “soft check” and will not affect your credit score.