Customer story

Building Trust in Gig Work: How GigHound Transformed Hiring with Trustii

GigHound is a leading platform connecting businesses with temporary, seasonal, and contract workers, offering a flexible and cost-effective solution. Through its mobile app, workers can browse shifts, set schedules, and get paid within 24 hours, ensuring a seamless experience for all.
Gig-economy
Calgary, Canada
Products Used
Verif
Justin Ober
CEO

Trustii has exceeded our expectations. Their efficient background checks and seamless integration have not only streamlined our hiring process but also enhanced trust with our clients and workers.

The feedback from our users has been overwhelmingly positive, making this partnership a key element in our success.

20%
Cost savings by reducing vendor costs and internal time spent on background checks.
11%
Improvement in completion rates, ensuring faster onboarding.
Faster
More reliable hiring process, enabling GigHound to meet client demands more efficiently.

Challenges Before Trustii

GigHound was struggling to meet the growing demand for fast, secure, and reliable worker placements. Their hiring process was bogged down by inefficiencies that slowed operations and impacted client satisfaction. Specifically, GigHound faced:

  • Slow and inconsistent background checks that created bottlenecks in onboarding.
  • Increased safety risks due to the inability to reliably verify worker credentials.
  • Regulatory compliance difficulties, particularly for sensitive roles requiring stringent checks.

These challenges delayed placements and jeopardized client trust, a cornerstone of GigHound’s business model.

The Solution: A Tailored Approach

GigHound selected Trustii for its innovative and customizable background check platform. Trustii's ability to deliver on both efficiency and reliability made it the ideal partner. Key elements of the solution included:
  • Efficient automation of background checks, eliminating delays and reducing manual errors.
  • A user-friendly platform that integrated seamlessly into GigHound's existing systems.
  • Tailored solutions that addressed GigHound's specific challenges, including compliance requirements and risk mitigation.

The partnership with Trustii enabled GigHound to implement a faster, more dependable background screening process that met the needs of its business clients and gig workers alike.

Through this collaboration, GigHound was able to streamline its hiring process while maintaining the highest standards of worker safety and regulatory compliance.

Results and Impact

The partnership with Trustii yielded significant improvements across GigHound’s operations. The measurable outcomes highlight the success of the collaboration and its impact on the company’s overall performance:

  • 20% cost savings by reducing vendor costs and internal time spent on background checks.
  • 11% improvement in completion rates, ensuring faster onboarding.
  • A faster, more reliable hiring process, enabling GigHound to meet client demands more efficiently.
  • Enhanced trust and satisfaction among gig workers and business clients, driven by transparency and safety improvements.

Trustii’s solutions allowed GigHound to deliver on its promise of a seamless gig work experience, strengthening its position as a trusted partner in the industry.

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